Tiktok Revamps Refund Policy in Southeast Asia Sparks Seller Concerns

Tiktok Revamps Refund Policy in Southeast Asia Sparks Seller Concerns

TikTok's launch of a 'refund only' policy in Southeast Asia aims to improve user experience but raises concerns among merchants about malicious refunds. While the platform pledges to protect merchant rights, potential risks need attention. Balancing consumer rights with merchant interests is crucial, requiring a robust management mechanism to maintain a healthy e-commerce ecosystem. The policy's success hinges on effectively addressing these challenges and ensuring fair practices for both buyers and sellers within the rapidly growing Southeast Asian TikTok marketplace.

01/07/2026 Logistics Industry Insights
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Guide to Tracking EMS International Express Shipments

Guide to Tracking EMS International Express Shipments

EMS international express tracking platform is the official online package tracking service launched by China Postal Express & Logistics. It boasts official backing, a global network, and advanced systems, supporting the tracking of various package types. The platform offers value-added services like email subscriptions, online customer service, and multilingual support. Users can easily monitor the transportation status of their packages and enjoy a secure and reliable cross-border logistics experience. This makes tracking convenient and provides peace of mind throughout the shipping process.

01/07/2026 Logistics
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Ecommerce Guide Understanding DDP and DDU Incoterms

Ecommerce Guide Understanding DDP and DDU Incoterms

In cross-border e-commerce, the choice between DDP and DDU Incoterms is crucial. This article provides an in-depth analysis of their definitions, cost structures, risks, and applicable scenarios. It offers practical advice to help sellers optimize logistics solutions, reduce operating costs, enhance customer experience, mitigate potential risks, and achieve business growth. Understanding the nuances of DDP and DDU empowers sellers to make informed decisions regarding shipping responsibilities and cost allocation, ultimately leading to more efficient and profitable international transactions.

01/07/2026 Logistics Encyclopedia
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Douyin Drives Shift from Shelf to Interestbased Ecommerce Models

Douyin Drives Shift from Shelf to Interestbased Ecommerce Models

This paper delves into the distinctions between shelf e-commerce and interest-based e-commerce, using Douyin e-commerce as a case study to explore how interest-based platforms are incorporating shelf e-commerce functionalities. It also examines brand operational strategies across different platforms. The article argues that the future of e-commerce lies in the convergence of shelf and interest-based models, catering to diverse consumer shopping preferences. This fusion aims to provide a more comprehensive and engaging shopping experience for users.

01/07/2026 Logistics Encyclopedia
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Google SEO Shifts Focus to Usercentric Content

Google SEO Shifts Focus to Usercentric Content

This article explores the significance of user-centric website content in Google SEO. By comparing search engine results, it highlights the differences between user-centric content and traditional SEO content. The article also proposes five key dimensions for creating user-centric content, aiming to help websites improve user experience and Google rankings. It emphasizes that focusing on user needs and providing valuable information leads to better engagement and ultimately, improved search visibility. Prioritizing user satisfaction is crucial for long-term SEO success.

01/07/2026 Logistics Encyclopedia
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Coupangs Refund Policy Seller Protection Guidelines

Coupangs Refund Policy Seller Protection Guidelines

Coupang's 'Money-back Guarantee' policy aims to enhance customer experience but presents challenges for sellers. This document details the policy, analyzes strategies for automatic and manual recovery, answers frequently asked questions, and advises sellers to monitor the Wing dashboard, promptly request assistance, retain evidence, verify settlement information, and communicate proactively to protect their rights. By doing so, sellers can collaborate with Coupang to build an efficient and convenient e-commerce ecosystem. Focusing on these aspects helps sellers navigate the policy effectively.

01/07/2026 Logistics
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SHEIN Opens First Permanent Store in Tokyos Harajuku

SHEIN Opens First Permanent Store in Tokyos Harajuku

SHEIN is opening its first permanent event space in Japan, located on Cat Street in Harajuku, aiming to strengthen brand presence through a physical location. The store will offer clothing browsing and try-on services, with consumers purchasing items online by scanning QR codes. Future plans include hosting fashion shows and designer events. This move follows SHEIN's previous experience in the Japanese market through pop-up and temporary stores, allowing them to gain valuable market insights before establishing a permanent retail presence.

01/06/2026 Logistics Industry Insights
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Ebay Sellers Boost Sales with Improved Communication Shipping

Ebay Sellers Boost Sales with Improved Communication Shipping

This article focuses on eBay sellers and details how to effectively contact buyers through order details pages, the platform's messaging system, and eBay alias emails. It also analyzes the importance of shipping speed on eBay and strategies to improve shipping efficiency. The article emphasizes data-driven communication and shipping optimization methods, aiming to help sellers increase buyer satisfaction and optimize store operations. Ultimately, improved communication and faster shipping lead to better performance and a more positive customer experience on the eBay platform.

01/06/2026 Logistics
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Ebay Buyers Guide How to Spot Authentic Items and Scams

Ebay Buyers Guide How to Spot Authentic Items and Scams

EBay shopping offers the thrill of finding great deals but also carries potential risks. This article provides a comprehensive guide on how to navigate eBay safely and successfully. It covers aspects such as selecting reputable sellers, mastering communication techniques, ensuring secure payment methods, and choosing reliable shipping options. Learn how to identify authentic products, avoid common pitfalls, and enjoy a worry-free shopping experience. By practicing rational consumption and smart overseas shopping, you can truly maximize the benefits of international online retail.

01/06/2026 Customs Knowledge
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Guide to Chatgpt Access Integration and Leading Alternatives

Guide to Chatgpt Access Integration and Leading Alternatives

This article provides a comprehensive overview of ChatGPT and its alternatives. It covers accessing the official website, website integration techniques, and a variety of AI chatbot options. The aim is to help readers fully understand and effectively utilize these tools to enhance work efficiency and user experience, ushering in the AI era. It explores practical applications and provides guidance on selecting the most suitable chatbot for specific needs, empowering users to leverage the power of AI in their daily tasks and projects.

01/06/2026 Logistics Encyclopedia
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